TAPI Developer White Papers and General Documents

Configure Outlook to receive Blog Messages.pdf
  • 22 Jul 2011: Illustrates how to configure Microsoft Outlook to automatically receive Solution Partner Program Blog messages, announcements, and alerts.
Unified CM 8.6.x CTI Improvements.pptx
  • 18 Jul 2011: Details regarding improved overall CTI scalability in Unified CM 8.6(1), including better multi-application support.
Cisco Unified CM CTI Update for Releases 7.1(2) & 7.1(3).pdf
  • 19 Feb 2010: Cisco Technology Developer Partner Only document illustrating the TAPI and JTAPI changes planned for Unified CM 7.1(2) and 7.1(3).
Unified CM 7.1(3) & 8.0(1) CTI Scalability Improvements.ppt
  • 22 Dec 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(3) and 8.0(1), including better multi-application support.
Unified CM 7.1(2) CTI Scalability Improvements.ppt
  • 16 Jul 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(2)a, including better multi-line and shared-line support.
Cisco TSP & Microsoft Vista.pdf
  • 24 Oct 2008: Describes how to install the Cisco TSP client on the Microsoft Vista operating system.