Get Started

Ramp up with in no time with our quick start guide. In 5 easy steps, we'll have you up-to-speed on everything you need to know to develop products.

Technical Overview

Not sure Cisco Unified Presence APIs (CUPAPI) is right for you and your organization? The technical overview describes the basics: how to use , where it fits in the architecture, and some requirements.

"Cisco Unified Presence provides customers with the ability to leverage Instant Messaging and Availability within the enterprise and operates in-conjunction with Cisco Unified Communication Manager which provides various telephony and video services. This application delivers on the ability for dispersed enterprises to work closely together in providing the tools for a business to be more efficient and productive. Using information, from such sources as Cisco Unified Communications Manager, Cisco Jabber, Cisco AJAX XMPP Library(CAXL), and Exchange Calendar, Cisco Unified Presence can improve productivity as it helps users connect with colleagues more efficiently by determining the most effective means for collaborative communication.

Cisco or third-party applications can integrate with Cisco Unified Presence and provide services that improve the end-user experience and efficiency The core components of the Cisco Unified Presence server consist of:

  • The Jabber Extensible Communications Platform (XCP), which handles presence, instant messaging, roster, routing, policy, and federation management.
  • The Rich Presence Service, which handles presence state gathering, network-based rich presence composition, and presence-enabled routing functionality
  • Support for ad-hoc group chat storage with persistent chat and message archiving handled to an external database.

Cisco Unified Presence allows developers access to instant messaging, availability and roster management via XMPP, BOSH, SIP/SIMPLE, SOAP, and REST.

More details on Cisco Unified Presence solution from a product perspective can be found on the Cisco home pages at

Review the Developer Guide

This guide includes installation and configuration instructions, plus developer success stories.

Browse Documentation


Discussions and blogs on Cisco Cisco Unified Presence APIs

Browse Forum

Learn More

Access a variety of resources to help you utilize this technology

Click here to Learn More


Get help from the peers on the Cisco Cisco Unified Presence API's Community

Contact Center

Check out related product and info in theCollaboration

Join Now

Check benefits and requirements for Solution Partner Program membership Join the Solution Partner Program