TeamLogout
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TeamLogout Gadget
There is missing functionality in CCX/CCE to logout all agents of a team by their supervisor.
This project provides sample code for a Finesse gadget that provides this functionality for CCX and standalone Finesse.
This gadget and code is to be used with Cisco Finesse, a next-generation agent desktop.
The URL used is: 3rdpartygadget/files/TeamLogout/TeamLogout.xml
TeamLogout.xml is the gadget XML file
Note:
This gadget is meant to be used by Supervisors only and it will not work for Agents.
Additional Info
Finesse REST API
Documentation for the Finesse REST API can be found in the Finesse Developer Guide.
Finesse JavaScript Library
Documentation for the Finesse JavaScript library can be found on DevNet.
View code on GitHub
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JavaScriptLicense
BSD 3-Clause "New" or "Revised" License
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