Smart Bonding
Welcome to the documentation of the Cisco Smart Bonding API - an easy way to connect an ITSM (Information Technology Service Management) system with Cisco's support ticketing system for the purpose of ticket synchronization.
View the self-onboarding and app documentation by following below links in accordance to your relationship with Cisco.
| Cisco Partners | Cisco Customers | |
|---|---|---|
| Information about Smart Bonding and benefits | General Overview for Partners | General Overview for Customers |
| API Documentation to onboard any ITSM system | Partner Self Onboarding | Customer Self Onboarding |
| Documentation specifically for ServiceNow | Partner ServiceNow App | Customer ServiceNow App |
If you need to reach Smart Bonding support, please create a TAC case with the Smart Bonding team. Refer to details on the linked pages how to create a support case for Partners or Customers)