Getting started with CER

In order to setup a CER server, adhere to the following requirements:

Before you start, please make sure you have basic knowledge on SNMP, CDP, H.323 and JTAPI. Learn and setup the server:

• Register with Cisco to get a Cisco ID and log-in to access the downloads and tools.
• Read the Overview page to understand how all the pieces fit together.
• Get the latest CER Docs: admin guide, user guide and release note. It can be downloaded from Internet
• Server-side installation and configuration are described in the  admin guide NOTES:
  • Most of the APIs are supported from CER 10.5 onwards except License Manager API which is supported in CER11.0.
  • IP subnet API in CER 10.5 only shows the subnet details, it is modified in version 11.0 to include discovered phones detail in response.
  • CER support specific CUCM versions. The information is present in the release notes

Join the Community for information and support:

• The Cisco DevNet Community is a great resource to find cutting edge information from Cisco engineers, and real-world developers like yourself. Here you will find help, answer questions, provide tips, and share sample code. Here are some links to visit:
• Join Cisco DevNet, here. It is free and easy to join!
• Visit and Subscribe to the CER blog here https://communities.cisco.com/community/developer/collaboration/emergency-responder/blog
• For general Cisco technical support questions visit here.
• Visit CER forum https://communities.cisco.com/community/developer/collaboration/emergency-responder