JTAPI Developer White Papers and General Documents

Configure Outlook to receive Blog Messages.pdf
  • 22 Jul 2011: Illustrates how to configure Microsoft Outlook to automatically receive Solution Partner Program Blog messages, announcements, and alerts.
Unified CM 8.6.x CTI Improvements.pptx
  • 18 Jul 2011: Details regarding improved overall CTI scalability in Unified CM 8.6(1), including better multi-application support.
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Unified CM 7.1(3) & 8.0(1) CTI Scalability Improvements.ppt
  • 22 Dec 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(3) and 8.0(1), including better multi-application support.
Unified CM 7.1(2) CTI Scalability Improvements.ppt
  • 16 Jul 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(2)a, including better multi-line and shared-line support.