Docs
/docs/packaged-contact-center/
Community
https://community.cisco.com/t5/forums/filteredbylabelpage/board-id/j-disc-dev-contact-center/label-name/packaged%20contact%20center%20enterprise
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Support
https://developer.cisco.com/site/devnet/support/
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Technology
Collaboration
Packaged Contact Center Enterprise
Packaged Contact Center Enterprise is a simplified enterprise-class contact center solution that includes a rich set of features such as call routing, a complete omni-channel solution, VXML scripting, and reporting for up to 12,000 agents.
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Get Started
/docs/packaged-contact-center/
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Test your code in a PCCE Sandbox
The Packaged Contact Center Enterprise Sandbox is the Cisco cloud service provided to help customers, partners, and developers quickly integrate their solutions with a number of Cisco technologies. The Sandbox provides a developer with an environment to design, develop and test using the APIs that are available in the PCCE solution.
View all
/docs/packaged-contact-center/#!sandbox
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PCCE 12.6 Sandbox
https://devnetsandbox.cisco.com/RM/Diagram/Index/f1915479-af3e-4f77-84c6-4eb5cae2f6d9?diagramType=Topology
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PCCE 12.6 Sandbox
The PCCE sandbox has been preconfigured for you to try out various Packaged Contact Center Enterprise REST APIs in addition to the Task Routing and Finesse APIs.
Reserve it now
https://devnetsandbox.cisco.com/RM/Diagram/Index/f1915479-af3e-4f77-84c6-4eb5cae2f6d9?diagramType=Topology
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Questions? We are here to help.
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GET SUPPORT NOW
Developer Support
Login to Cisco DevNet to purchase a developer support ticket for one-on-one assistance from a Cisco engineer.
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https://community.cisco.com/t5/forums/filteredbylabelpage/board-id/j-disc-dev-contact-center/label-name/packaged%20contact%20center%20enterprise
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JOIN THE DISCUSSION
Packaged CCE Community
Bring your questions to the Packaged CCE community! Engage, collaborate and share with your fellow experts in the developer forum.