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Technical Overview of Cisco TAPI
Not sure Cisco TAPI is right for you and your organization? The technical overview describes the basics: how to use Cisco TAPI , where it fits in the architecture, and some requirements.
Cisco CallManager exposes sophisticated control of the integrated telephony platform via its Computer/Telephony Integration (CTI) APIs. These APIs allow custom applications to register interest in CallManager device call events, and take full control of those devices to make, take, transfer, end calls, etc. Applications may monitor or control Cisco IP Phones, create and register 'soft' phone ports (CTI Ports) which provide media streaming capabilities, and manage CTI Route Points to queue and distribute high-volume incoming calls.
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Documentation Table of Contents
- 8 Jan 2013: Provides overview, new and changed information, interface features, code...
- 26 Aug 2012: Provides overview, new and changed information, interface features, code..
- 8 Jul 2011: Provides overview, new and changed information, interface features, code....
Code All Code
- 27 May 2008: Exemplifies usage of Cisco Device Specific Methods. Uses TAPI 2.1 and Cisco TSP. MWI DevSpecific...
- 27 May 2008: This sample application implements an answering machine application using TAPI 2.1. Allows call....
- 18 Feb 2011: Overview of all Cisco Unified Communication Manager Interfaces. Includes architecture diagrams,...
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