Introduction
Overview
Cisco defects (or bugs) are made visible to customers and partners through the use of the Bug Search Tool (BST)
application. The objective of the Cisco Bug API is to provide an entry point into the Bug Search Tool for customers
and partners to view bug details and perform bug searches while integrating the search results into their own
interfaces and applications.
Features
The Cisco Bug API provides the following features:
- Supports RESTful interface
- Supports JSON data format
- Includes the following web services:
API Reference
This topic describes the methods provided by this API.
Notes:
- For information on error codes returned by these methods, see Error Codes.
- You can download the WADL for this API by clicking the following link: Cisco Bug API WADL
Get Bug Details by Bug IDs
Returns detailed information for the specified bug ID or IDs.
Request Parameters
| Parameter |
Required |
Type |
Length |
Description |
| bug_ids |
Yes |
string |
100 |
Identifier of the bug or bugs for which to return detailed information. A maximum of five (5) bug IDs can
be submitted separated by a comma. |
Response Parameters
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
If the fix for a bug changes the behavior of the underlying system, this flag is set to T (True);
otherwise, this flag is set to F (False). |
| duplicate_of |
string |
20 |
Bug ID for which this bug is a duplicate. |
| created_date |
string |
10 |
Date the bug was created in the following format: YYYY-MM-DD |
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
GET https://apix.cisco.com/bug/v2.0/bugs/bug_ids/CSCdr72939
Sample Response
{
"bugs": [{
"id": "1",
"bug_id": "CSCdr21997",
"headline": "BPS stops sending SNMP traps after a while",
"description": "When configuring an access list... before.",
"severity": "2",
"status": "F",
"behavior_changed": "",
"duplicate_of": "",
"created_date": "",
"last_modified_date": "2002-02-17",
"product": "Cisco IOS",
"known_affected_releases": "12.1(1)",
"known_fixed_releases": "12.1(4)DC 12.1(4)DB 12.1(3.3)T 12.1(3.1) 12.1(3.1)AA",
"support_case_count": "0"
},{
"id": "2",
"bug_id": "CSCdr72939",
"headline": "",
"description": "",
"severity": "",
"status": "",
"behavior_changed": "",
"duplicate_of": "CSCdr21997",
"created_date": "",
"last_modified_date": "",
"product": "",
"known_affected_releases": "",
"known_fixed_releases": "",
"support_case_count": ""
}
]}
}
Get Bugs by Base Product ID
Returns detailed information for the bugs associated with the specified base product ID.
Request Parameters
| Parameter |
Required |
Type |
Length |
Description |
| base_pid |
Yes |
string |
100 |
Identifier of the base product for which to return details on associated bugs. Only one base product ID can
be submitted. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
Only one value can be submitted; for example, severity=1
By default, bugs with all severities are returned.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
Response Parameters
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| base_pid |
string |
10 |
Identifier of the specified base product. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
If the fix for a bug changes the behavior of the underlying system, this flag is set to T (True);
otherwise, this flag is set to F (False). |
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases in which this bug has been fixed. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
GET https://apix.cisco.com/bug/v2.0/bugs/products/product_id/WS-C3560-48PS-S?page_index=1&modified_date=5
Sample Response
{
"bugs": [{
"id": "1",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCug29687",
"headline": "Memory leak caused by process \"Entity MIB API\" 3560",
"description": "<B>Symptom:<\/B>\nMemory... \n\n<B>Workaround:<\/B>",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-04",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "15.0(31.5.65)",
"known_fixed_releases": "15.0(2)SE6",
"support_case_count": "2"
},{
"id": "2",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCun36126",
"headline": "C3k-Unknown Multicast Flood",
"description": "<B>Symptom:<\/B>\nC3560... Problem Description:<\/B>",
"severity": "3",
"status": "O",
"behavior_changed": "",
"last_modified_date": "2014-04-30",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.5(87.88)",
"known_fixed_releases": "",
"support_case_count": "0"
},{
"id": "3",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCuj54648",
"headline": "STP blocked port passing traffic on 3560",
"description": "<B>Symptom:<\/B>\n... resolution channels.",
"severity": "2",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-04-28",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(55)SE8",
"known_fixed_releases": "15.2(1.1)PSR 12.2(55)SE9 15.0(2)SE6",
"support_case_count": "3"
},{
"id": "4",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCuf94052",
"headline": "Port down after moving connection between duel media uplink ports",
"description": "<B>Symptom:<\/B>... switch",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-04-22",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(55)SE5",
"known_fixed_releases": "15.2(1)E 15.2(1.1)EY 15.0(2)SE5 15.2(1.30)PSR",
"support_case_count": "0"
},{
"id": "5",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCug26848",
"headline": "3560: High cpu... convergence is enabled",
"description": "<B>Symptom:<\/B>\n... More Info:<\/B>",
"severity": "2",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-04-22",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(55)SE",
"known_fixed_releases": "15.2(1)E 15.2(1.1)EY 15.0(2)SE5 15.2(1.30)PSR",
"support_case_count": "1"
},{
"id": "6",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsq50991",
"headline": "3560 huge number... tracebacks followed by reset",
"description": "\nSymptom:\nConsole port... operations.\n\nWorkaround:\nNone.",
"severity": "2",
"status": "",
"behavior_changed": "",
"last_modified_date": "2014-02-02",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(40)SE",
"known_fixed_releases": "",
"support_case_count": "29"
},{
"id": "7",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsv09763",
"headline": "Switch randomly resets",
"description": "<B>Symptom:<\/B>\n\nSwitch... <B>Workaround:<\/B>\n\nNone.",
"severity": "2",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2014-01-31",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "none",
"known_fixed_releases": "",
"support_case_count": "111"
},{
"id": "8",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCtl04815",
"headline": "High CPU and CPUHOG by hpm main process when links are flapping",
"description": "<B>Symptom:<\/B>... CPU utilization upon link flapping.\n",
"severity": "3",
"status": "T",
"behavior_changed": "",
"last_modified_date": "2014-01-29",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(53)SE2",
"known_fixed_releases": "",
"support_case_count": "19"
},{
"id": "9",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCtt16051",
"headline": "Malformed Smart Install message causes device reload",
"description": "Cisco IOS Software... this vulnerability.",
"severity": "1",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-01-21",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(58)SE 12.2(55)SE",
"known_fixed_releases": "15.0(1)SE1 15.2(2)T0.2 15.2(2.10)T... 15.1(2)SY",
"support_case_count": "44"
},{
"id": "10",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCte70724",
"headline": "3560 leaking eigrp hellos from svi to l3 fibre port",
"description": "<b>Symptom:<\/b> On a Catalyst 3560 switch...",
"severity": "3",
"status": "",
"behavior_changed": "",
"last_modified_date": "2014-01-16",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(53)SE",
"known_fixed_releases": "",
"support_case_count": "4"
}],
"pagination_response_record": {
"title": "Bug API - Get Bugs by Base Product Id",
"page_index": 1,
"last_index": 22,
"total_records": 215,
"page_records": 10,
"self_link": "https://api-stage.cisco.com/bug/v2.0/bugs/products/product_id/WS-C3560-48PS-S?page_index=1&modified_date=5&sort_by=modified_date"
}
}
Get Bugs by Base Product ID and Software Releases
Returns detailed information for the bugs associated with the specified base product ID and software release or
releases.
Request Parameters
| Parameter |
Required |
Type |
Length |
Description |
| base_pid |
Yes |
string |
100 |
Identifier of the base product for which to return details on associated bugs. Only one base product ID can
be submitted. |
| software_releases |
Yes |
string |
1000 |
Version number or numbers of the software release for which to return details on associated bugs. Multiple
values must be separated by a comma; for example, version=2.1.19,15.8.3. A maximum of 75 values can be
entered. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
Only one value can be submitted; for example, severity=1
By default, bugs with all severities are returned.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
Response Parameters
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| base_pid |
string |
10 |
Identifier of the specified base product. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
If the fix for a bug changes the behavior of the underlying system, this flag is set to T (True);
otherwise, this flag is set to F (False). |
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases in which this bug has been fixed. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
GET https://apix.cisco.com/bug/v2.0/bugs/products/product_id/WS-C3560-48PS-S/software_releases/12.2(25)SE?page_index=1&modified_date=5
Sample Response
{
"bugs": [{
"id": "1",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCtr13789",
"headline": "When a port is errdisable, the port LED is off.",
"description": "<B>Symptom:<\/B>\nAccording to the following link...",
"severity": "3",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2013-11-19",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SEE2",
"known_fixed_releases": "12.2(55)SE5",
"support_case_count": "3"
},{
"id": "2",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsj29588",
"headline": "Memory leak on Hulc LED Process and RedEarth Rx Mana",
"description": "\nA Catalyst 3560 or 3750 might show a memory...",
"severity": "3",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2013-07-08",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SEE2",
"known_fixed_releases": "",
"support_case_count": "190"
},{
"id": "3",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCse90468",
"headline": "3750/3560 RSPAN traffic becomes unidirectional",
"description": "<B>Symptom:<\/B>\n\nRSPAN traffic...",
"severity": "3",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2012-10-22",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SEE",
"known_fixed_releases": "12.2(35)SE",
"support_case_count": "26"
},{
"id": "4",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCei17712",
"headline": "secured port cannot learn MAC if its dynamic entry is present.",
"description": "Port-security does not allow to re-learn MAC...",
"severity": "3",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2012-08-19",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SEB1 12.2(25)SED 12.2(25)SEC",
"known_fixed_releases": "12.2(25)SED",
"support_case_count": "12"
},{
"id": "5",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsz19002",
"headline": "IPv6 multicast layer 2 traffic forwarded between isolated ports.",
"description": "...decoded stack traces...",
"severity": "2",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2012-07-24",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(50)SE1 12.2(40)SE 12.2(25)SEE2",
"known_fixed_releases": "12.2(50)SE3 12.2(52)SE 12.2(52)EY",
"support_case_count": "3"
},{
"id": "6",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsc96037",
"headline": "CAT3560 / 3750:QoS causes slow TCP performance",
"description": "Configuring Quality of Service on a CAT3560...",
"severity": "3",
"status": "F",
"behavior_changed": "",
"last_modified_date": "2012-02-12",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SED1",
"known_fixed_releases": "12.2(25)SEE1 12.2(25)SEF",
"support_case_count": "29"
},{
"id": "7",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCtc40802",
"headline": "giant counter increases when the packet is only 800 byte",
"description": "\n\n<B>Symptom:<\/B>\ngiant counter increases...",
"severity": "3",
"status": "T",
"behavior_changed": "",
"last_modified_date": "2012-01-31",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SE",
"known_fixed_releases": "",
"support_case_count": "1"
},{
"id": "8",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCta21505",
"headline": "WS-C3560G-24PS-E POE has failed for unknown reasons",
"description": " \nPOE Faulty, no power to Cisco phones...",
"severity": "2",
"status": "T",
"behavior_changed": "",
"last_modified_date": "2012-01-30",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SEE4",
"known_fixed_releases": "",
"support_case_count": "1"
},{
"id": "9",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsx64520",
"headline": "Unable to reply to ICMP when CPU MAC is seen on other vlan",
"description": "<B>Symptom:<\/B>\nWhen bridging vlans in 3560 there...",
"severity": "3",
"status": "T",
"behavior_changed": "",
"last_modified_date": "2012-01-30",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(46)SE 12.2(44)SE5 12.2(25)SEE4",
"known_fixed_releases": "",
"support_case_count": "1"
},{
"id": "10",
"base_pid": "WS-C3560-48PS-S",
"bug_id": "CSCsq14373",
"headline": "Boundary ports between MST and RSTP are not marked as boundary",
"description": "<b>Symptoms<\/b>\nA switch running MST with...",
"severity": "4",
"status": "T",
"behavior_changed": "",
"last_modified_date": "2012-01-30",
"product": "Cisco Catalyst 3560 Series Switches",
"known_affected_releases": "12.2(25)SEE4",
"known_fixed_releases": "",
"support_case_count": "1"
}],
"pagination_response_record": {
"title": "Bug API - Get Bugs by a Base Product Id and Software Releases",
"page_index": 1,
"last_index": 5,
"total_records": 46,
"page_records": 10,
"self_link": "https://api-stage.cisco.com/bug/v2.0/bugs/products/product_id/WS-C3560-48PS-S/software_releases/12.2(25)SE?page_index=1&modified_date=5&sort_by=modified_date"
}
}
Search for Bugs by Keyword
Returns detailed information for the bugs associated with the specified keyword.
Request Parameters
| Parameter |
Required |
Type |
Length |
Description |
| keyword |
Yes |
string |
50 |
Keyword or keywords for which to return details on associated bugs. Multiple words can be submitted. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
For example, severity=1. By default, bugs with all severities are returned.
Note: Only one value can be submitted.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
Response Parameters
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
If the fix for a bug changes the behavior of the underlying system, this flag is set to T (True);
otherwise, this flag is set to F (False). |
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases in which this bug has been fixed. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
GET https://apix.cisco.com/bug/v2.0/bugs/keyword/cisco?page_index=1&modified_date=5
Sample Response
{
"bugs": [{
"id": "1",
"bug_id": "CSCum21100",
"headline": "Router crashes due to vp_fastsend",
"description": "<B>Symptom:<\/B>\nRouter crashed due to unexpected...",
"severity": "2",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco IOS",
"known_affected_releases": "15.2(4)M4.5",
"known_fixed_releases": "",
"support_case_count": "1"
},{
"id": "2",
"bug_id": "CSCtg39038",
"headline": "Memory leak in makeErrHandleData",
"description": "Symptom:\nMemory leak seen in the...",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco 3800 Series Integrated Services Routers",
"known_affected_releases": "12.4(19b)",
"known_fixed_releases": "15.5(0.2)S 15.4(2.17)S0.2 15.4(2.14)T",
"support_case_count": "4"
},{
"id": "3",
"bug_id": "CSCum63289",
"headline": "Call Home DS : Syslog EventQualifier based on DS variable value",
"description": "<B>Symptom:<\/B>\nCurrently, Diagnostic Signatures...",
"severity": "3",
"status": "O",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco IOS",
"known_affected_releases": "15.3(3)M",
"known_fixed_releases": "15.4(2.14)T",
"support_case_count": "0"
},{
"id": "4",
"bug_id": "CSCuj18923",
"headline": "SNMP cdsHttpPerfReqPerSec is not working.",
"description": "<B>Symptom:<\/B>\nSNMP Browser shows value 0 on...",
"severity": "3",
"status": "O",
"behavior_changed": "",
"last_modified_date": "2014-05-06",
"product": "Cisco Content Delivery Engine Series",
"known_affected_releases": "3.2(0)",
"known_fixed_releases": "",
"support_case_count": "1"
},{
"id": "5",
"bug_id": "CSCuj92500",
"headline": "VIC1240:OOM on MLOM causing links to go down between...",
"severity": "1",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco Unified Computing System",
"known_affected_releases": "2.1(1a)B",
"known_fixed_releases": "2.2(1b) 2.1(3c)",
"support_case_count": "1"
},{
"id": "6",
"bug_id": "CSCui82523",
"headline": "Orbs Process consuming too much memory",
"description": "<B>Symptom:<\/B>\norbs process might be in WARN state...",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco ASR 5000 Series",
"known_affected_releases": "",
"known_fixed_releases": "",
"support_case_count": "4"
},{
"id": "7",
"bug_id": "CSCuj96948",
"headline": "WAAS will prevent signed SMB traffic, causing...",
"severity": "2",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco Wide Area Application Services (WAAS) Appliances",
"known_affected_releases": "5.1(1)",
"known_fixed_releases": "5.1(1e)7 5.1(1e)8 5.1(1e)9 5.1(1e)10 5.1(1e)11
5.1(1e)12 5.1(1e)13 5.3(5.29) 5.3(0.51) 5.4(0.53) 6.0(0.305)",
"support_case_count": "1"
},{
"id": "8",
"bug_id": "CSCuj84268",
"headline": "Issue with Warm upgrade on C2900",
"description": "<B>Symptom:<\/B>\nISR-G2 gets stuck in boot process...",
"severity": "2",
"status": "O",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco 2900 Series Integrated Services Routers",
"known_affected_releases": "15.3(3)M",
"known_fixed_releases": "15.4(2.14)T",
"support_case_count": "1"
},{
"id": "9",
"bug_id": "CSCtf94815",
"headline": "After double failure recovery, root port-channel...",
"description": "<B>Symptom:<\/B>\nOn recovery from a dual-active...",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco Nexus 7000 Series Switches",
"known_affected_releases": "4.2(3)",
"known_fixed_releases": "4.2(6.20)S0 4.2(6)S47",
"support_case_count": "3"
},{
"id": "10",
"bug_id": "CSCun05708",
"headline": "Document Resolved Caveats in DCNM 6.2(5) in the Release Notes",
"description": "<B>Symptom:<\/B>\nThis is a Documentation Bug to get...",
"severity": "3",
"status": "O",
"behavior_changed": "N",
"last_modified_date": "2014-05-06",
"product": "Cisco Prime Data Center Network Manager",
"known_affected_releases": "6.2(5)",
"known_fixed_releases": "",
"support_case_count": "1"
}],
"pagination_response_record": {
"title": "Bug API - Search Bugs by Keyword",
"page_index": 1,
"last_index": 62227,
"total_records": 622262,
"page_records": 10,
"self_link": "https://api-stage.cisco.com/bug/v2.0/bugs/keyword/cisco?page_index=1&modified_date=5&sort_by=modified_date"
}
}
Search Bugs by Product Series and Affected Software Release
Returns detailed information for the bugs associated with the specified hardware product series and affected
software release or releases.
Request Parameters
| Parameter |
Required |
Type |
Length |
Description |
| product_series |
Yes |
string |
100 |
Cisco product series for which to return details on associated bugs. Only one product series can be
submitted. |
| affected_releases |
Yes |
string |
1000 |
Version number or numbers of the affected software release for which to return details on associated bugs.
Multiple values must be separated by a comma; for example, version=2.1.19,15.8.3. A maximum of 75 values can
be submitted. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
Only one value can be submitted; for example, severity=1
By default, bugs with all severities are returned.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
Response Parameters
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| product_series |
string |
100 |
Product series specified in the request. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
Indicates whether the bug changes behavior; one of the following values:
|
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
GET https://apix.cisco.com/bug/v2.0/bugs/product_series/Cisco%205500%20Series%20Wireless%20Controllers/affected_releases/7.4(100.0)?modified_date=5
Sample Response
{
"bugs": [{
"behavior_changed": "",
"bug_id": "CSCue53412",
"description": "<B>Symptom:</B>\nCisco 5500 WLC...",
"headline": "Cisco 5500 WLC crashing randomly in 7.4.100",
"id": "1",
"known_affected_releases": "7.4(100.0)",
"known_fixed_releases": "",
"last_modified_date": "2014-07-16",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "3",
"status": "T",
"support_case_count": "5"
},{
"behavior_changed": "N",
"bug_id": "CSCuh41842",
"description": "<B>Symptom:</B>\nIntra controller roaming...",
"headline": "Intra controller roaming with Webauth broken",
"id": "2",
"known_affected_releases": "7.4(100.60) 7.4(100.0)",
"known_fixed_releases": "7.4(100.108) 7.4(110.0) 7.6(1.55) 7.0(240.7)",
"last_modified_date": "2014-07-16",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "2",
"status": "F",
"support_case_count": "8"
},{
"behavior_changed": "Y",
"bug_id": "CSCar04580",
"description": "<B>Symptom:</B>\n\nA client whose home page...",
"headline": "web auth (redirect) doesn't work when client users a https url",
"id": "3",
"known_affected_releases": "3.2(78.0) 7.0(98.0) 6.0(182.0) 7.4(100.0)",
"known_fixed_releases": "8.0(72.33)",
"last_modified_date": "2014-07-15",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "6",
"status": "F",
"support_case_count": "67"
},{
"behavior_changed": "N",
"bug_id": "CSCue17689",
"description": "<!-- WNBU $$PREFCS fail again!...",
"headline": "Unwanted message is seen in wlc after creating 512 wlan",
"id": "4",
"known_affected_releases": "8.0(50.42) 7.4(100.0)",
"known_fixed_releases": "8.0(50.58) 7.5(102.0) 7.4(122.5)",
"last_modified_date": "2014-07-15",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "3",
"status": "F",
"support_case_count": "21"
},{
"behavior_changed": "",
"bug_id": "CSCue18761",
"description": "<B>Symptom:</B>\nOn multiple cases, we are...",
"headline": "Serviceability: Add show command for customers...",
"id": "5",
"known_affected_releases": "7.4(100.0)",
"known_fixed_releases": "",
"last_modified_date": "2014-07-14",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "6",
"status": "",
"support_case_count": "0"
},{
"behavior_changed": "N",
"bug_id": "CSCug74517",
"description": "<B>Symptom:</B>\nWLC displaying client...",
"headline": "WLC displays wrong interface name when having hundreds...",
"id": "6",
"known_affected_releases": "7.4(100.0) 8.0(72.217) 8.0(72.184)",
"known_fixed_releases": "8.0(72.226)",
"last_modified_date": "2014-07-14",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "3",
"status": "F",
"support_case_count": "3"
},{
"behavior_changed": "N",
"bug_id": "CSCui55350",
"description": "<B>Symptom:</B>\nContinuous messages:\n-Traceback:...",
"headline": "Continuous messages *dtlArpTask: osapi_sem.c:1179...",
"id": "7",
"known_affected_releases": "7.5(102.0) 7.5(1.69) 7.4(100.0) 7.6(1.29)",
"known_fixed_releases": "7.6(1.63) 7.6(100.0)",
"last_modified_date": "2014-07-11",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "3",
"status": "O",
"support_case_count": "26"
},{
"behavior_changed": "",
"bug_id": "CSCug69382",
"description": "<B>Feature Request:</B>\n\nAllow Administrators...",
"headline": "Allow FlexConnect Local Switching and mDNS Snooping on...",
"id": "8",
"known_affected_releases": "7.4(100.0)",
"known_fixed_releases": "",
"last_modified_date": "2014-07-09",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "6",
"status": "O",
"support_case_count": "7"
},{
"behavior_changed": "N",
"bug_id": "CSCue88103",
"description": "<B>Symptoms:</B> \nCisco Wireless LAN...",
"headline": "Traceback: #APF-3-VALIDATE_DOT11i_CIPHERS_FAILED",
"id": "9",
"known_affected_releases": "7.5(1.7) 7.4(100.0) 7.3(101.0)",
"known_fixed_releases": "7.5(1.9) 8.0(69.10) 7.5(102.0)",
"last_modified_date": "2014-07-09",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "3",
"status": "F",
"support_case_count": "7"
},{
"behavior_changed": "N",
"bug_id": "CSCun11124",
"description": "<B>Symptom:</B>\nvWLC serial number changes...",
"headline": "vWLC serial number changes when using DRS or Vmotion",
"id": "10",
"known_affected_releases": "7.3(112.0) 7.3(101.0) 7.6(100.0) 7.5(102.0)",
"known_fixed_releases": "8.0(72.160) 7.6(100.22) 7.6(120.1) 7.6(122.2)",
"last_modified_date": "2014-07-08",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "2",
"status": "F",
"support_case_count": "12"
}],
"pagination_response_record": {
"last_index": 24,
"page_index": 1,
"page_records": 10,
"self_link": "https://apix.cisco.com/bug/v2.0/bugs/product_series/Cisco 5500 Series Wireless Controllers/affected_releases/7.4(100.0)?page_index=1&modified_date=5&sort_by=modified_date",
"title": "Bug API - Get Bugs by Product Series and Affected Software Releases",
"total_records": 235
}
}
Search Bugs by Product Series and Fixed-in Software Release
Returns detailed information for the bugs associated with the specified hardware product series and software release
or releases in which the bug was fixed.
Request Parameters
| Parameter |
Required |
Type |
Length |
Description |
| product_series |
Yes |
string |
100 |
Cisco product series for which to return details on associated bugs. Only one product series can be
submitted. |
| fixed_in_releases |
Yes |
string |
1000 |
Version number or numbers of the fixed-in software release for which to return details on associated bugs.
Multiple values must be separated by a comma; for example, version=2.1.19,15.8.3. A maximum of 75 values can
be submitted. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
Only one value can be submitted; for example, severity=1
By default, bugs with all severities are returned.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
Response Parameters
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| product_series |
string |
100 |
Product series specified in the request. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
Indicates whether the bug changes behavior; one of the following values:
|
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
GET https://apix.cisco.com/bug/v2.0/bugs/product_series/Cisco%205500%20Series%20Wireless%20Controllers/fixed_in_releases/7.6(100.6)?modified_date=5
Sample Response
{
"bugs": [{
"behavior_changed": "N",
"bug_id": "CSCum46098",
"description": "<B>Symptom:</B>\nHA failover\n\n<B>Conditions:</B>...",
"headline": "HA false switch over due to keepalives loss possibly...",
"id": "1",
"known_affected_releases": "7.4(100.0) 7.4 7.4(110.0)",
"known_fixed_releases": "7.6(100.6) 7.4(121.7) 7.6(110.4) 7.4(122.5)",
"last_modified_date": "2014-06-11",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "2",
"status": "O",
"support_case_count": "17"
},{
"behavior_changed": "N",
"bug_id": "CSCul45107",
"description": "<B>Symptom:</B>\nWLC on 7.5.102.0 is ...",
"headline": "WLC silent crash - Kernel Dump - 7.5.102.0",
"id": "2",
"known_affected_releases": "7.5(102.0)",
"known_fixed_releases": "8.0(72.104) 7.6(100.6) 7.6(110.8) 7.4(122.5)",
"last_modified_date": "2014-05-30",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "2",
"status": "O",
"support_case_count": "7"
},{
"behavior_changed": "N",
"bug_id": "CSCui01948",
"description": "<B>Symptom:</B>\nOn PI 1.3 when monitoring...",
"headline": "PI:SNMP operation to Device failed Table too large...",
"id": "3",
"known_affected_releases": "7.4(5.10)",
"known_fixed_releases": "8.0(72.23) 8.0(72.31) 7.6(100.6) 7.6(110.6)",
"last_modified_date": "2014-05-30",
"product": "Cisco 5500 Series Wireless Controllers",
"product_series": "Cisco 5500 Series Wireless Controllers",
"severity": "3",
"status": "F",
"support_case_count": "2"
}],
"pagination_response_record": {
"last_index": 1,
"page_index": 1,
"page_records": 3,
"self_link": "https://apix.cisco.com/bug/v2.0/bugs/product_series/Cisco 5500 Series Wireless Controllers/fixed_in_releases/7.6(100.6)?page_index=1&modified_date=5&sort_by=modified_date",
"title": "Bug API - Get Bugs by Product Series and Fixed In Software Releases",
"total_records": 3
}
}
Search Bugs by Product Name and Affected Software Release
Returns detailed information for the bugs associated with the specified product name and affected software release
or releases.
| Parameter |
Required |
Type |
Length |
Description |
| product_name |
Yes |
string |
200 |
Cisco product name for which to return details on associated bugs. Only one product name can be submitted.
|
| affected_releases |
Yes |
string |
1000 |
Version number or numbers of the affected software release for which to return details on associated bugs.
Multiple values must be separated by a comma; for example, version=2.1.19,15.8.3. A maximum of 75 values can
be submitted. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
Only one value can be submitted; for example, severity=1
By default, bugs with all severities are returned.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| product_name |
string |
200 |
Product name specified in the request. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
Indicates whether the bug changes behavior; one of the following values:
|
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
https://apix.cisco.com/bug/v2.0/bugs/product_name/Cisco%20Unity%20Connection%20Version%2010.5/affected_releases/10.5(2)?modified_date=3
Sample Response
{
"bugs": [
{
"id": "1",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCva75840",
"headline": "SWAP getting 100 % utilized in Unity Connection 10.5",
"description": "Symptom:\nA) Prior to release 10.5.2SU3\n\ta) LowSwapPartitionAvailableDiskSpace alerts may be received after couple of days of in-service \n\n\n2) If you are on release 10.5.2Su3 and above - prior to 10.5.2Su4 \nYou may experience \n \t- LowSwapPartitionAvailableDiskSpace alert.\n - services to crash around 2AM due to running flush_swap.sh script (error messages - Out of Memory)\n\nrelated traces \nul 13 02:10:38 WIL-UCVMPUBC2 local7 2 : 5895: WIL-UCVMPUBC2: Jul 13 2016 06:10:38 AM.458 UTC : %UC_RTMT-2-RTMT_ALERT: %[AlertName=LowSwapPartitionAvailableDiskSpace][AlertDetail=Unity 2#012#012#012#012 On Wed Jul 13 02:10:38 EDT 2016, alert LowSwapPartitionAvailableDiskSpace has occured. Counter Percent Available of Partition(Swap) on node WIL-UCVMPUBC2 has value of 0#012 which is under low threshold 10][AppID=Cisco AMC Service][ClusterID=][NodeID=WIL-UCVMPUBC2]: RTMT Alert\nJul 13 02:10:39 WIL-UCVMPUBC2 local7 3 : 42042: WIL-UCVMPUBC2.bbtnet.com: Jul 13 2016 06:10:39 AM.559 UTC : %UC_UCEVNT-3-EvtReplicatorStalledReceiveReplication: %[AppID=CuReplicator][ClusterID=][NodeID=WIL-UCVMPUBC2]: Detected stalled replication receiving from location clt-ucvmpubc5. Waiting for missing USN 65448. This situation may indicate network connectivity problems.\nJul 13 02:11:01 WIL-UCVMPUBC2 local7 6 : 599: WIL-UCVMPUBC2: Jul 13 2016 06:11:01.421 UTC : %UC_GENERIC-6-ServiceStopped: %[ServiceName=Cisco Tomcat][AppID=Cisco Service Manager][ClusterID=][NodeID=WIL-UCVMPUBC2]: Service stopped.\nJul 13 02:11:01 WIL-UCVMPUBC2 local7 2 : 600: WIL-UCVMPUBC2: Jul 13 2016 06:11:01.479 UTC : %UC_SERVICEMANAGER-2-ServiceFailed: %[ServiceName=Cisco Tomcat][Reason=Service stopped abruptly][AppID=Cisco Service Manager][ClusterID=][NodeID=WIL-UCVMPUBC2]: Service terminated.\n\nJul 13 02:10:49 WIL-UCVMPUBC2 kern 6 kernel:[19068] 0 19068 569 36 1 0 0 tomcat\nJul 13 02:10:49 WIL-UCVMPUBC2 kern 6 kernel:[19069] 502 19069 532756 271680 2 0 0 tomcat\n\nJul 13 02:10:49 WIL-UCVMPUBC2 kern 3 kernel:Out of memory: Kill process 19069 (tomcat) score 135 or sacrifice child\nJul 13 02:10:49 WIL-UCVMPUBC2 kern 3 kernel:Killed process 19069, UID 502, (tomcat) total-vm:2131024kB, anon-rss:1084212kB, file-rss:2500kB\n\nConditions:\n10.5.2 release in service for couple of days ,\n\nWorkaround:\nContact TAC to Disable cronjob, however it will remove fix for bug CSCup70519 which is cosmetic.\n\nFurther Problem Description:\nFix for this defect increases the size of swap from 2 GB to 4GB on the system which provides sufficient swap on the system. \n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-11-02",
"product": "",
"known_affected_releases": "10.5(2)",
"known_fixed_releases": "10.5(2.14900.14)",
"support_case_count": "11"
},
{
"id": "2",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCut52808",
"headline": "Upload of Customized Logon Banner fails in CUC 10.x",
"description": "Symptom:\nUnity Connection 10.5.x, cannot upload Customized Logon Message via OS Admin Page\n\nConditions:\nIn OS Admin page (cmplatform), go to Software Upgrades > Customized Logon Message\nClick the browse button, then find the .txt file that contains the customized text\nClick the Upload file button and observe these error message:\n\"/usr/local/cm/tftp/loginBanner.txt (No such file or directory)\"\n\nWorkaround:\nContact TAC for workaround\n\nFurther Problem Description:\nFurther Problem Description:\nReproduced with CUC 10.5.2.10000-181 and 10.5.2.11900-508, possibly other 10.x version affected\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-11-02",
"product": "",
"known_affected_releases": "10.5(2)",
"known_fixed_releases": "",
"support_case_count": "9"
},
{
"id": "3",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCuy63340",
"headline": "Sender ANI incorrectly played for messages left on call-handler.",
"description": "Symptom:\nHappens on the below call flow:\n\nExternal user called internal user and internal user is not available.\nCaller presses 1 to go to system call handler(TESTCH) and that is not available.\nCaller recorded the message and sent.\nMessage will go to internal user(as it is configured in Message Recipient of system call handler).\n\nWhile playing the message, user listen \"Message from TESTCH\" but in inbox it is appearing as \"Message from external_user_name\".\n\nConditions:\nIssue happen when external caller/user(display name set) calls unity connection user(internal user) and internal user is unavailable, due to this call goes to call handler and call handler also unavailable. After that external caller drop the message on call handler.\n\nWorkaround:\nnone as of now\n\nFurther Problem Description:\n\n",
"severity": "4",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-10-28",
"product": "",
"known_affected_releases": "10.5(2) 11.0",
"known_fixed_releases": "10.5(2.1406) 11.0(1.22049.2) 11.0(1.22900.14) 11.0(1.22900.7) 11.0(1.853) 11.5(0.255) 11.5(0.98000.230) 11.5(0.98000.291) 11.5(0.98000.644)",
"support_case_count": "2"
},
{
"id": "4",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCus68609",
"headline": "UCXN sends SRTP answer in reply to EO RTP offer",
"description": "Symptom:\nCalls placed from a non-secure phone to a Unity Connection secure SIP trunk integration fail. An error similar to the following is seen in the CUCM logs:\n\n38207547.029 |13:36:07.098 |AppInfo |!!ERROR!! -SIPInterface-(38880)::answerProfilesConformWithOffer, mx-offer profile mis-match, posting MxError and dropping call, RTP(0,1), sRTP(1,0)\n\nConditions:\n* Unity Connection SIP trunk integration -- using encrypted trunks to the CUCM \n* Trunk between Unity Connection and CUCM is configured for early offer\n* The call received by Unity Connection is an early offer call\n* Unity Connection port group is configured for SRTP\n\nWorkaround:\nDisable Early Offer on the trunk to Unity Connection\n\nFurther Problem Description:\nThe EO INVITE comes into UCXN with \"RTP/AVP\" in the offer since the phone is non-secure. But UCXN answers with \"RTP/SAVP\", and then the CUCM disconnects the call due to the profile mismatch.\n\nUnity Connection always sends out RTP/SAVP in response if secure SIP is configured at Unity Connection. This is normally not a problem in DO call flows but this means that in EO cases, SRTP fallback is broken.\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-10-27",
"product": "",
"known_affected_releases": "10.5(2)",
"known_fixed_releases": "10.5(2)ES13 10.5(2.12010.1) 10.5(2.12900.14) 9.1(1)ES103 9.1(2.14093.1) 9.1(2.14900.14)",
"support_case_count": "5"
},
{
"id": "5",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCus33633",
"headline": "Unity Connection switch verision fail to 10.5.2",
"description": "Switch-version Failing with error in switch-version.log:\nIOError: [Errno 2] No such file or directory: '/opt/cisco/connection/lib/config-modules/dbscripts/defaultdata/receipttext*\n\nSwitch-version Failing with error in switch-version.log:\nIOError: [Errno 2] No such file or directory: '/opt/cisco/connection/lib/config-modules/dbscripts/defaultdata/receipttext*\n\nSymptom:\nSwitch-version Failing with error in switch-version.log:\nIOError: [Errno 2] No such file or directory: '/opt/cisco/connection/lib/config-modules/dbscripts/defaultdata/receipttext*\n\nConditions:\nUnity Connection switch version from 10.x to 10.5.2 when locale are already installed on 10.x\n\nWorkaround:\nUse the Integrated release for fixed version\n\nFurther Problem Description:\n\n",
"severity": "2",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-09-08",
"product": "",
"known_affected_releases": "10.5(2)",
"known_fixed_releases": "10.5(2)ES11 10.5(2.11006.1) 10.5(2.11900.2) 10.5(2.504) 10.5(2.506)",
"support_case_count": "38"
},
{
"id": "6",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCuy83478",
"headline": "Auto-discovery over LDAPS fails for UMS Test Button",
"description": "Symptom:\nLDAPS bind fails with authentication error.\nTest button will returm failure:\n Could not connect to Domain Controller (ex2010.indunity.com) from DNS\n Searching the network Could not connect to Domain Controller (ex2010.indunity.com) from DNS\n Searching the network Could not connect to Domain Controller (ex2010.indunity.com) from DNS\n Searching the network Could not connect to Domain Controller (ex2010.indunity.com) from DNS\n Searching the network Could not connect to Domain Controller (ex2010.indunity.com) from DNS\n Searching the network Failed to locate a Domain Controller via DNS.\n\nConditions:\nautodiscovery with LDAPS enabled.\n\nWorkaround:\nLogin with root account. LD_LIBRARY_PATH=/lib:$LD_LIBRARY_PATH Line is commented out in \nconfigure-tomcat-for-connection.sh script file. and restart the Cisco Tomcat service.\n\nFurther Problem Description:\nauthencation errors seen:\n\n02:55:38.216 |11927,,,CsExMbxLocator,13,Authenticating with SSL enabled (ldaps://ex2013.indunity.com)\n02:55:38.216 |11927,,,CsExMbxLocator,10,LDAP initialize with SSL Return Code (0)\n02:55:38.216 |11927,,,CsExMbxLocator,12,LDAP set option LDAP_OPT_X_TLS_REQUIRE_CERT to LDAP_OPT_X_TLS_NEVER\n02:55:38.216 |11927,,,CsExMbxLocator,12,LDAP set option LDAP_OPT_X_TLS_REQUIRE_CERT to LDAP_OPT_X_TLS_NEVER globally\n02:55:41.218 |11927,,,CsExMbxLocator,10,LDAP authentication bind failed. LDAP code: -1\n02:55:41.219 |11927,,,CsExMbxLocator,10,CCsLDAPHelper::Init():exit AUTH_NOT_INITIALIZED\n02:55:41.219 |11927,,,CsExMbxLocator,13,[CsExMbxLocator/CsExMbxLocator.cpp:192] Test Button result: Could not connect to Domain Controller (ex2013.indunity.com) from DNS\n02:55:41.219 |11927,,,CsExMbxLocator,11,[CsExMbxLocator/CsExMbxLocator.cpp:355]: ldap ping for: ex2013.indunity.com failed to respond\n\n",
"severity": "4",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-09-06",
"product": "",
"known_affected_releases": "10.5(2)",
"known_fixed_releases": "10.5(2)ES76 10.5(2.14066.1) 11.0(1.22049.2) 11.0(1.22900.10) 11.0(1.22900.14) 11.0(1.854) 11.5(0.288) 11.5(0.289) 11.5(0.98000.1011) 11.5(0.98000.263) 11.5(0.98000.328) 11.5(0.98000.720) 11.5(0.99838.2) 11.5(1.10000.6) 11.5(1.11007.1) 11.5(1.11900.26) 11.5(1.11900.4) 11.5(1.11900.7) 11.5(1.902) 11.5(3.10000.3)",
"support_case_count": "1"
},
{
"id": "7",
"product_name": "Cisco Unity Connection Version 10.5",
"bug_id": "CSCuw83224",
"headline": "Need RTMT alert if DynDB for Unity Connection goes full or close to full",
"description": "Symptom:\nIf DynDB is full CUC can behave unpredictible, including scenarios where calls are not answered or wrong greetings presented to callers.\n\nCUC needs to be more proactive on this. RTMT alert is a good direction.\n\nConditions:\nThere are situations (hitting defects) that are causing the DynDB in the Cisco Unity Connection to be full. Example defect is:\n\nCSCut13696 Dynamic db getting filled with tbl_ldapsyncq entries\n\nWorkaround:\nCurrently there is no mechanism to inform administrator in form of RTMT alert that DynDB is full. To know that administrator needs to either review CiscoSyslog.log or execute command:\n\nadmin:show cuc dbserver disk\n\nFurther Problem Description:\n\n",
"severity": "4",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-09-05",
"product": "",
"known_affected_releases": "10.5(2) 11.0",
"known_fixed_releases": "10.5(2)ES65 10.5(2.13055.1) 10.5(2.14057.1) 11.0(1.22049.2) 11.0(1.22051.1) 11.0(1.22900.10) 11.0(1.22900.14) 11.0(1.22900.9) 11.0(1.854) 11.5(0.168) 11.5(0.98000.142) 11.5(0.98000.143) 11.5(0.98000.198) 11.5(0.98000.200) 11.5(0.98000.445) 11.5(0.98000.636) 11.5(1.10000.6)",
"support_case_count": "2"
}
],
"pagination_response_record": {
"last_index": 1,
"page_index": 1,
"page_records": 7,
"self_link": "https://apix.cisco.com/bug/v2.0/bugs/product_name/Cisco Unity Connection Version 10.5/affected_releases/10.5(2)?page_index=1&modified_date=3&sort_by=modified_date",
"title": "Bug API - Get Bugs by Product Name and Affected Software Releases",
"total_records": 7
}
}
Search Bugs by Product Name and Fixed-in Software Release
Returns detailed information for the bugs associated with the specified product name and software release or
releases in which the bug was fixed.
| Parameter |
Required |
Type |
Length |
Description |
| product_name |
Yes |
string |
200 |
Cisco product name for which to return details on associated bugs. Only one product name can be submitted.
|
| fixed_in_releases |
Yes |
string |
1000 |
Version number or numbers of the fixed-in software release for which to return details on associated bugs.
Multiple values must be separated by a comma; for example, version=2.1.19,15.8.3. A maximum of 75 values can
be submitted. |
| page_index |
No |
integer |
2 |
Index number of the page to return. Only one value can be submitted; for example, page_index=2.
A maximum of ten (10) records per page are returned. By default, the first page is returned. |
| status |
No |
string |
2 |
Status of the bug; only bugs with the specified status are returned. One of the following values:
- O = Open
- F = Fixed
- T=Terminated
For example, status=O
Only one value can be submitted. By default, bugs with all statuses (Open, Fixed, Terminated) are returned.
|
| modified_date |
No |
string |
2 |
Last modified date of the bug; only bugs modified within the specified time are returned. One of the
following values:
- 1 = Last Week
- 2 = Last 30 Days (default)
- 3 = Last 6 Months
- 4 = Last Year
- 5 = All
For example, modified_date=1. By default, bugs with a last modified date within the last 30 days are
returned.
|
| severity |
No |
string |
2 |
Severity of the bug; only bugs with the specified severity are returned. One of the following values:
- 1 = Severity 1
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6
Only one value can be submitted; for example, severity=1
By default, bugs with all severities are returned.
|
| sort_by |
No |
string |
20 |
Parameter on which to sort the results. One of the following values:
- status
- modified_date (recent first)
- severity
- support_case_count
- modified_date_earliest (earliest first)
For example, sort_by=severity. By default, results are sorted by modified_date (descending, recent first).
|
| Parameter |
Type |
Length |
Description |
| id |
integer |
5 |
Record number in a result set. |
| product_name |
string |
200 |
Product name specified in the request. |
| bug_id |
string |
10 |
Identifier of the bug. |
| headline |
string |
72 |
Brief description of the bug. |
| description |
string |
16,000 |
Description of the bug. |
| severity |
integer |
2 |
Represents the severity of a defect; one of the following values:
- 1 = Severity 1 (High)
- 2 = Severity 2
- 3 = Severity 3
- 4 = Severity 4
- 5 = Severity 5
- 6 = Severity 6 (Low)
|
| status |
string |
2 |
Status of the bug; one of the following values:
- O = Open
- F = Fixed
- T=Terminated
|
| behavior_changed |
string |
2 |
Indicates whether the bug changes behavior; one of the following values:
|
| last_modified_date |
string |
10 |
Date the bug was last modified in the following format: YYYY-MM-DD |
| product |
string |
100 |
Product category associated with this bug. |
| known_affected_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| known_fixed_releases |
string |
1000 |
Known software releases that are affected by this bug. Note: Software release numbers are separated by a
space. |
| support_case_count |
integer |
3 |
Total count of support cases opened against the defect. |
Sample Request
https://apix.cisco.com/bug/v2.0/bugs/product_name/Cisco%20Unified%20Communications%20Manager%20(CallManager)/fixed_in_releases/10.5?modified_date=5
Sample Response
{
"bugs": [
{
"id": "1",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCuo72650",
"headline": "ENG:CUCM:Wrong Platform API version in the UK locale",
"description": "Issue with Improper version for UK locale\n\nSymptom:\nWrong Platform API version after the installation of the UK local file\n\nConditions:\nFacing the issue while doing Upgrade with the PCD\n\nWorkaround:\nPlease install the patch in attachment of this defect, then restart CUCM.\n\nFurther Problem Description:\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-01-27",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "10.5(1.10000.5)",
"known_fixed_releases": "10.5(2.1000)",
"support_case_count": "2"
},
{
"id": "2",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCus37004",
"headline": "JPN:7960 Garbage characters in CUCM 10.x Directory Service",
"description": "Symptom:\nCP7960 gets Garbage characters for Extension Mobility Login and Personal directory / Corporate directory\n\nConditions:\nCP7960\nCUCM10.5.1\n\nWorkaround:\nNo workaround\n\nFurther Problem Description:",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2016-01-22",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "10.5(1)",
"known_fixed_releases": "10.5(2.2000)",
"support_case_count": "5"
},
{
"id": "3",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCud48224",
"headline": "unable to install international dialplan on cucm subscriber(s)",
"description": "Symptom:\nInternational dial- plan cop files for countries Belgium, Netherlands,Portugal doesnt get installed on CUCM version 8.6.2aSU2 Subscriber servers but gets installed perfectly on Publisher server.\n\nwhen installing on Subscriber(s), it prompts the error\" The Dial Plan version you are trying to install is not installed on the Publisher. Please install it on the Publisher first and then try again.\"\n\nConditions:\nSeen with installation of dial plan cop files for Belgium (3.1.5, 3.1.6), Netherlands (3.1.5), Portugal (3.1.5,3.1.7).\n\nWorkaround:\nNone, Please contact TAC\n\nFurther Problem Description:\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-12-25",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "3.1(5)",
"known_fixed_releases": "10.0(1.10000.20) 10.0(1.10000.24) 10.5(0.98000.129) 10.5(0.98000.68) 10.5(1.10000.7) 11.5(0.98000.108) 11.5(0.98000.126) 8.6(2.24121.1) 8.6(2.24900.17) 8.6(2.24900.3) 9.1(2.12031.1) 9.1(2.12900.11)",
"support_case_count": "8"
},
{
"id": "4",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCur88073",
"headline": "FRA: Incorrect French Locale translation for Restricted Caller-id",
"description": "Symptom:\nIf below settings are used for caller-id on Translation Pattern:\n \nCalling Line ID Presentation is set to \"Restricted\"\n Calling Name Presentation is set to \"Restricted\"\n \nThe feature works fine but the French translation for the same from English is not fine\n \nENGLISH : If called IP phone use English language, calling ID displayed is \"Private\"\nFRENCH : If called IP phone use French language, calling ID displayed is \"Confidentiel(le)\"\n \nUsing \"Confidentiel(le)\" is not appropriate, and make users confused.\nCorrect translate could be \"Appelant Anonyme\", or \"Anonyme\".\n\nConditions:\n1. Complete Call Manager version : 9.1.2.12900-11\n\n2. All IP Phones are affected :\n6945 : SIP6945.9-4-1-3\n8831 : sip8831.9-3-3-52pae\n9951 : sip9951.9-4-1ETL-V01\n9971 : sip9971.9-4-1ETL-V01\n\nSteps to reproduce:\n\nCreate a Translation pattern on CUCM with:\n\nCalling Line ID Presentation is set to \"Restricted\"\nCalling Name Presentation is set to \"Restricted\"\n\nThe feature works fine but the translation for the same from English to French is incorrect.\n\nCall Flow:\n\nPhone A---calls---XXXX----Translation pattern(Caller-id is restricted)-----Phone B(XXXX)\n\nIf the Phone B has English locale:\n\nENGLISH : If called IP phone use English language, calling ID displayed is \"Private\"\n\nIf the Phone B has French Locale:\n\nFRENCH : If called IP phone use French language, calling ID displayed is \"Confidentiel(le)\"\n\nWorkaround:\nNA\n\nFurther Problem Description:\nNA\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-07-13",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "9.1(2)",
"known_fixed_releases": "10.5(2.1000)",
"support_case_count": "1"
},
{
"id": "5",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCus64277",
"headline": "JPN:9971: Unable to see Next Page for Custom Directory(XML error[4])",
"description": "Symptom:\n\"XML error [4]: analysis error\" appears on CP-9971 Screen When Trying to Display next page of Custom Directory\n\nConditions:\nCUCM:9.1.1.20000-5\nCP-9971\nJapanese Locale CUCM LOI 9.1.1.1000\n\nWorkaround:\nUpgrade to the fix version\n\nFurther Problem Description:\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-07-13",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "9.1(1)",
"known_fixed_releases": "10.5(2.2000)",
"support_case_count": "1"
},
{
"id": "6",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCuq88947",
"headline": "ALL-LAN: network locale is not available for phone 8811",
"description": "Symptom:\nNetwork locales are not available for phone 8811.\n\nConditions:\nPhone Only locale installer: po-locale-xx_XX-10.2.2.1000-1.cop\n\nWorkaround:\nWhen setting the network locale in device pool, the 8811 phone can get the network locale from device pool setting.\n\nFurther Problem Description:\nN/A\n\n",
"severity": "3",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-07-13",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "10.2(2)",
"known_fixed_releases": "10.5(2.1000)",
"support_case_count": "1"
},
{
"id": "7",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCul26157",
"headline": "JPN: JTAPI: English string is displayed on CallManagers and Languages.",
"description": "Symptom:\nJPN: JTAPI: English string is displayed on CallManagers and Languages.\n\nConditions:\nEnvironment:\nCUCM 10.0.1.10000-9\nLI: cm-locale-ja_JP-10.0.1.9902-57.cop\nWindows 7 Enterprise SP1 (32/64bit) JPN\nJTAPI: 10.0(1.10000)-1\n\nWorkaround:\nn/a\n\nFurther Problem Description:",
"severity": "4",
"status": "O",
"behavior_changed": "N",
"last_modified_date": "2015-04-17",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "10.0(1)",
"known_fixed_releases": "10.5(1.1000)",
"support_case_count": "0"
},
{
"id": "8",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCun91903",
"headline": "ALL-LAN:CUCM 9.1:CM Admin is partially localized after upgrade from 8.x",
"description": "Symptom:\nWhen upgraded CUCM from 8.x to CUCM 9.1 with Russian locale, CUCM admin main page shows up localized.\n\nConditions:\nCUCM 9.1\nRussian locale CUCM 9.1.1.1000-1\n\nWorkaround:\nIn the 10,5 and later CUCM LI releases, the unwanted file \"CommonApplicationResources.properties\" is not included for non-admin locales. For users upgraded from CUCM LI 8.x, please install the patch to remove the unwanted file from CUCM server. The patch is attached to this CDET. After the patch installation, it is necessary to restart your CUCM server.\n\nPatch for CUCM 9.1:\ncm-locale-xx_XX_CSCun91903-9.1.1.1000-1.cop.sgn\nMD5 value: c0b8f3363be44f09ea458376b8af4c19\n\nPatch for CUCM 10.0:\ncm-locale-xx_XX_CSCun91903-10.0.1.1000-1.cop.sgn\nMD5 value: 2b3517bf6503a73f1439fd8856f2913e\n\nFurther Problem Description:\n\n",
"severity": "4",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-03-08",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "9.1(2)",
"known_fixed_releases": "10.5(2.1000)",
"support_case_count": "1"
},
{
"id": "9",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCuo07141",
"headline": "ESO:Incorrect translation for HLog display message for Spanish Locale",
"description": "Symptom:\nWhen using Hunt Group with the Spanish locale, with the HLog soft key added to soft key template or \"ConGrupo\" in Spanish, if you logout of the hunt group, the phone will display the message \"Desconectado del grupo de salto\" (Translation of \"Logged out of Hunt Group\").\n\nThe message displayed is using a non-accurate translation of the word Hunt or Salto in the current locale. The translation of Salto means to jump or leap. A more accurate translation would be to use the Spanish word busqueda or in English means to search.\n\nConditions:\nUsing the soft key \"Hlog\" to allow a user to log out of a Hunt Group from their phone.\n\nWorkaround:\nNone\n\nFurther Problem Description:",
"severity": "4",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-02-25",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "10.0(1) 8.6(2.1000)",
"known_fixed_releases": "10.5(2.2000)",
"support_case_count": "1"
},
{
"id": "10",
"product_name": "Cisco Unified Communications Manager (CallManager)",
"bug_id": "CSCup85361",
"headline": "FRA: phone softkey translation inconsistency for \"Missed\"",
"description": "Symptom:\nInconsistency of French \"Missed\" softkey translation on phones\n\nConditions:\nPhone Only LI 10.0.1.1000\n\nWorkaround:\nNone\n\nFurther Problem Description:\n\n",
"severity": "5",
"status": "F",
"behavior_changed": "N",
"last_modified_date": "2015-01-10",
"product": "Cisco Unified Communications Manager (CallManager)",
"known_affected_releases": "10.1(1)",
"known_fixed_releases": "10.5(2.1000)",
"support_case_count": "0"
}
],
"pagination_response_record": {
"last_index": 3,
"page_index": 1,
"page_records": 10,
"self_link": "https://apix.cisco.com/bug/v2.0/bugs/product_name/Cisco Unified Communications Manager (CallManager)/fixed_in_releases/10.5?page_index=1&modified_date=5&sort_by=modified_date",
"title": "Bug API - Get Bugs by Product Name and Fixed In Software Releases",
"total_records": 23
}
}
Error Codes
This table describes the error codes returned by the Cisco Bug API.
| Status Code |
Message |
Description |
| 200 |
API_INVALID_INPUT |
Invalid input parameter(s); multiple input parameters provided. |
| 200 |
No records found |
No records found. |
| 200 |
EXCEEDED_OUTPUT |
Server error; too many results. |
| 403 |
API_MISSING_PARAMETERS |
Input parameters are missing. |
| 403 |
API_INVALID_INPUT |
Input parameters are invalid; only one input parameter provided. |
| 403 |
EXCEEDED_INPUTS |
Too many input parameters. |
| 403 |
API_NOTAUTHORIZED |
User not authorized. |
| 500 |
API_ERROR_01 |
Internal error occurred. |