Cisco
Developer Advocate

Denise Kwan

location San Jose, CA
About Me
I’m a full stack software engineer who has worked on the backend, frontend, building REST APIs, automation testing, performance testing, developer support, and everything you can think of. I developed numerous enterprise applications for Cisco Contact Center. I am passionate about helping other developers solve their problems and enjoy teaching folks how to code.
Coding Languages
C | C++ | Java | Python | HTML/CSS | JavaScript | Bash | SQL
Languages
English | Cantonese

Denise's Recent Posts

Learn to Code In Python at Cisco Live
Learn to Code In Python at Cisco Live
Learn about Python classes, modules, inheritance, and more! Or listen in to a conversation between an SRE/Ops person and a developer as they explore the common goals.
Read Denise's blog post
What I learned by doing tech support
What I learned by doing tech support
She never wanted to do product support, but she is glad she did. Here are five important lessons for enterprise developers from the experience.
Read Denise's blog post
Lunch & Learn Webinar:
Infrastructure as Code and Automating SecOps
Watch webinar recording password: rsYxqMq2w26

Code and Community resources by Denise

Cisco Contact Center Contributions
Cisco Contact Center Contributions
Check Out Denise's Contributions

Full Stack Observability resources by Mel

3 Reasons Enterprise Developers Should Get “Pager Duty”
3 Reasons Enterprise Developers Should Get “Pager Duty”
It's time to rethink who gets woken up in the middle of the night when there's an application outage. Today, both SREs and app devs should be on "pager duty."
Read Mel's blog post
Getting To Know ThousandEyes – Part 1
Getting To Know ThousandEyes – Part 1
Let me show you how to install an Enterprise Agent on a Raspberry Pi device, so you can try it at home to see WAN observability with agents running in the cloud.
Read Mel's blog
Appd-machine-agent-installation
This repo contains an example of how to automate the installation and configuration of the AppDynamics Machine Agent. It also covers a simple use case of and automated deployment of 5 virtual machines using Terraform followed by the installation and configuration fo Apache HTTP Daemon and the AppDynamics Machine Agent.
View Mel's repo
terraform-appd-cluster-agent-install
This repo contains shows how we can automation the installation of the AppDynamics cluster-agent on Kubernetes using Terraform.
View Mel's repo