Demonstrate

Show how it works and what to expect – make sure stakeholders see the demo

Best Practice | Checklist

• Identify internal stakeholders that will be affected in the deployment phase – they should see the demo
• Let the Automation Core Team build and present the demo
• Use the demo to explain and show how NSO works both conceptually and technically
• Get stakeholder buy-in on the expected outcome
• Use the demo as an internal communication activity to create wider awareness
• Make this a “sign-off” activity/ceremony with executive sponsors

☐ The Automation Core Team has built and presented the demo

☐ The demo has been showed to all internal stakeholders and their comments and feedback have been gathered

☐ Management has signed-off on the chosen scope

☐ Automation skills and processes have been built

Value proposition: Create awareness, Mindset shift begun. Increased organizational readiness for automation