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Integrate network automation into the organization

Best Practice | Checklist

• Mindset of making automation a routine and normal
• Establish continuous improvements
  • Refining processes and ways of working
  • Optimize and review KPIs
  • Training plans
• Continuously expand the automation coverage (new use cases)
• Increase integration with other systems (e.g. OSS/BSS or ITSM)
• Defined career paths (management and expert tracks), talent acquisition plans and competence development
• Maintain an updated network automation roadmap

☐ Well defined role descriptions for automation team in place

☐ Documented and continuously updated processes

☐ Stakeholders agree and support automation roadmap

☐ Network automation brings clear value and is standard in our organization

Value proposition: Continuous return on investment