License

pyATS infrastructure is available for you to use, free of charge, with Apache 2.0 License (APLv2).

The core framework is compiled Cython, and all of its libraries (>75% codebase) are open-source on GitHub/CiscoTestAutomation.

As we are also a Cisco-wide, de-facto internal engineering test infrastructure with dedicated and on-going development resources, what this means to you:

  • New package releases and updates are expected to happen roughly on a monthly basis.
  • The same codebase is used by both Cisco Engineering, and you, our customers.
  • The developers of this infrastructure supports its users and customers directly.

In other words, if you have any questions, concerns, suggestions, or headaches, you're in good hands.

Webex Space

Got a question, comment, or suggestion? Come chat with us in WebEx Teams: pyATS General Space.

This an open-ended community space for anything and everything related to pyATS and its ecosystem:

  • the core framework
  • Genie libraries
  • XPRESSO dashboard

GitHub

Feel free to use GitHub's built-in issue tracker for Q&A, bugs, issues, and discussions,

All our repos are available at: https://github.com/CiscoTestAutomation/.

Email

You can email our external customer mailer at pyats-support-ext@cisco.com. The development team is in EST time zone, and will usually respond within a day - we will provide best-effort support for your inquiries.

If you would like to discuss new feature/project development, requirements, and dedicated support/SLA, please contact us.

Your data/information (should you need to provide logs for support purposes) will not be shared with anyone outside of the support team without your explicit approval.

Twitter

Prefer Twitter? Tweet with #pyATS. We'll do our best to get you going.