API Support Guidelines

Our API is designed to be flexible and supports a wide variety of programming languages. To ensure we provide the most efficient and effective support to all our users, our support team focuses on assisting with API usage primarily through Curl commands. While Postman can sometimes be used, it is not our recommended method.

Support Provided

• Guidance on selecting the appropriate API operation or sequence of endpoints to achieve your goals.
• Assistance in crafting the necessary JSON or XML payloads to successfully perform the desired operations with our API.

Limitations

• Our support scope does not extend to third-party APIs. For integration issues or questions involving external services, we recommend consulting the respective service's documentation or support resources.
• For needs that go beyond basic API usage, such as custom scripting or complex integration scenarios, our Professional Services team is available to help.

Our aim is to facilitate a smooth experience with our API, enabling you to integrate our services into your projects efficiently.