Webex Single Sign-On FAQ

Question Index

What is Single Sign-On (SSO)?

SSO to Webex Services allows the users to authenticate their corporate network, schedule, and host Webex Meetings without having to log in with a separate Webex Meetings username and password.

How is Single Sign-On to Webex Services accomplished?

SSO to Webex Services is accomplished through the Custom SSO API pages and SAML/ADFS SSO.

Custom SSO API pages

One approach involves deploying custom Webex Meetings SSO web pages on the customer's network. User's can develop their own custom SSO web pages using the Webex Meetings URL, or XML APIs, or the Webex Meetings Professional Services team can develop them.

Users can access these custom SSO web pages only after authenticated to their corporate network. The custom SSO web pages automatically pass the user's Webex Meetings username and password through the Webex Meetings URL or XML APIs to authenticate the user with the Webex Meetings site. Usually, the custom SSO web pages can automatically create a Webex Meetings account, if the user does not have an account on the Webex Meetings site. Typically user does not know their Webex Meetings passwords which prevent them from accessing the Webex Meetings site outside their corporate network.

For more information on this SSO approach, see the Approaches to Single Sign-On Tech Note.

SAML/ADFS SSO

Webex Meetings also supports SSO through identity federation standards including SAML and Microsoft ADFS. This approach requires customers to have an Identity Management System (IDMS) like CA SiteMinder, that supports SAML 1.1, 2.0 or ADFS 1.0 federation.

With SAML/ADFS SSO, the customer's IDMS controls access to the Webex Meetings site. Users will first authenticate to their corporate network. When a user requests access to the Webex Meetings site, the IDMS will validate the user and generate a digitally signed SAML or ADFS assertion with the user's Webex Meetings username. Webex Meetings will validate the assertion signature and authenticate the user to the Webex Meetings site.

For more information on this SSO approach, see the SAML Authentication Service Tech Note.

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