Change Log

Status API

Updated operation to add status details for Technology Refresh upgrade.

Machine Inventory API

Updated pairing and type parameters to add media server details.

Updated pairing, username, and type parameter to add FTP_Credential details.

Machine Inventory API

Status API

Updated System Health Rules to add Principal_VVB_Status.

Deployment Type Info API

New hardwareLayoutType parameter added.

Dialed Number API

New pcsPattern, ringtoneName, and peripheralSet parameters added.

Outbound Campaign API

New sort parameters added.

Import API

Added a get operation to obtain the CSV file for the contacts of the campaign.

Data Center API

Added information about the CVP Reporting Server, Cisco Unified SIP Proxy, Cisco Virtualized Voice Browser and Gateway external machines support for both main site and remote sites.

Department API

Added information for Enterprise Chat and Email (ECE).

Machine Inventory API

Added the CVP Reporting Server, Cisco Unified SIP Proxy, Cisco Virtualized Voice Browser and Gateway external machines support for both main site and remote sites in the machine type table.

Added a note for the delete operation specific to external machines.

Agent API

Added notes for create, update and delete operations when the supervisor attribute is set to true. The notes are specific to Packaged CCE and Unified Intelligence Center integration.

Added new peripheralSet parameter.

Agent Team API

Added notes for create, update and delete operations for Packaged CCE and Unified Intelligence Center integration.

Added new peripheralSet parameter.

Skill Group API

Added new peripheralSet parameter.

Added a new API.