- Intro to GMM
- Using GMM
- Design and Implementation Guide
- Provision using Cisco PnP
- Provision using Cisco GPT
- Requirements
- Deploy your gateways
- Create gateway templates
- Define the default template
- Claim gateways
- Using the mobile app
- Group your gateways
- Manage assets
- Track GPS location
- Status, reports and alerts
- Remotely access gateways and devices
- Upgrade gateway firmware
- Expansion and Pluggable Modules (IR1101 gateways)
- Advanced Templates
- Network settings
- Diagnostics & Troubleshooting
- Manage SIMs
- Gateway serial # location
- Application Management
- EFM
- API Integration
- Resources
Add users
Overview
Add users to provide access to the Cisco GMM Cloud Application for people in
your organization, or an organization you manage.
If your organization provides Cisco GMM cloud services to other companies,
you can create users for those accounts. Learn
more
Prerequisites
A GMM admin account with access to the organization where the user
will be created.The user name and email address.
The user's role (such as Admin or Operator).
User Roles
Access privileges are defined by a user's role. Users are created for Account or
Customer organizations.
The Admin and Operator roles are available by default. Contact Cisco support using Help -> Contact Us to make non-default roles available to your organization.
| User role | Description |
|---|---|
| Admin (Default) | Full read/write privileges. Admin users can manage the devices, data and users for their organization, and lower level organizations. |
| Operator (Default) | Read-only privilege. Operators have limited access to view device status and data. |
| Data Admin | Users with this role can manage all data flow features, such as data policies, destinations, rule sets, fog apps etc. Data admins cannot claim or unclaim gateways. |
| Managed Service Operator | Users with this role can run diagnostics and remote-access for support from the Cisco Managed Services team. All other features and information are read-only. |
| Product Owner | Users with this role can manage users and claim and unclaim gateways in an organization. |
| Stager | Users with this role can claim and unclaim gateways only. All other features in the organization are read-only. |
| Support | Users with this role can run gateway diagnostics from the cloud. Everything else is read-only |
Add users
Log in to the Cisco GMM admin console.
From the top left menu, select the SP organization name.
Select Admin > Users.
Click Add user and enter a name and email.
Select a user role and click Submit.
An auto-generated email will be sent to the user with instructions to
activate their new account.
Delete a user
To disable a user account, delete it.
From the top left menu, select the organization name.
Select Admin > Users.
Select the check-box next to the user name.
Click
.Click Delete again to confirm.
Tip: To re-enable the account, add a user
with the same email address.