Desktop Configuration API Parameters

deploymentType

String

The type of deployment for Cisco Finesse.

UCCE, UCCX

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securityBannerMessage

String

The message to be displayed in the security banner.

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systemStatus

Integer

The state of the Cisco Finesse system.

IN_SERVICE: The system is in service and normal operations are accepted.

OUT_OF_SERVICE: The system is out of service and normal operations result in a 503 Service Unavailable response.

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host

String

The hostname or IP address of the primary Finesse server.

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No special characters allowed except period "." and minus "-".

isAlternateSystemAvailable

Boolean

Indicates the availability of Finesse secondary node.

true or false

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desktopLicensed

String

The Unified CCX license.

STANDARD, ENHANCED, or PREMIUM

This parameter is blank for Unified CCE deployments.

systemAuthMode

String

Information about the system authentication mode.

SSO or non-SSO

Hybrid is for Unified CCE deployment.

enableMobileAgentLogin

Boolean

Indicates the status of Sign in as a Mobile Agent feature on the Finesse sign in page.

true or false

Applicable only to Unified CCE deployments

isProxyRequest

Boolean

Indicates whether request is made via proxy.

true or false

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redirectToAlternateHost

Boolean

Indicates whether the requests are redirected to alternate host.

true or false

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alternateHost

String

The hostname or IP address of the secondary Finesse node.

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