SystemConfig

The SystemConfig object is a container element that holds the Finesse system configuration, including details about the primary and backup CTI servers.

Note	SystemConfig APIs apply only to Finesse deployments with Unified CCE. Because you need not configure these settings for Finesse with Unified CCX, these APIs are not supported for deployments with Unified CCX.

The SystemConfig object is structured as follows:

Code Snippet

Copy<SystemConfig>
   <uri>/finesse/api/SystemConfig</uri>
   <cti>
      <host></host>
      <port></port>
      <backupHost></backupHost>
      <backupPort></backupPort>
      <peripheralId></peripheralId>
      <secure></secure>
   </cti>
</SystemConfig>

Note	Any changes made to the settings through the SystemConfig API will require a Cisco Finesse Tomcat restart.