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{
"request": {
"type": "list"
},
"value": {
"com.cisco.ccbu": {
"category=AWSSubsystem,component0=AWS Subsystem State Counter": {
"attr": {
"AWS CTI Adapter State": {
"rw": false,
"type": "java.lang.String",
"desc": "AWS CTI Adapter State"
},
"AWS System State": {
"rw": false,
"type": "java.lang.String",
"desc": "AWS System State"
},
"AWS Core State": {
"rw": false,
"type": "java.lang.String",
"desc": "AWS Core State"
}
},
"class": "com.cisco.ccbu.finesse.subsystem.AWSSystemStateMBean",
"desc": "AWS Subsystem State Counter"
},
"category=AWSSubsystem,component0=AWS Statistics Counter": {
"attr": {
"TaskEventsTotal": {
"rw": false,
"type": "long",
"desc": "Total number of Task events since start"
},
"MediaStateChangeTotal": {
"rw": false,
"type": "long",
"desc": "Total number of media state changes since start"
},
"FailedUnacceptedIndicationsTotal": {
"rw": false,
"type": "long",
"desc": "Total number of Interrupt Unaccepted Indications failed at CCE"
},
"FailedHeartBeatsInterval": {
"rw": false,
"type": "long",
"desc": "Total number of Failed heartbeats during the interval"
},
"AWSHeartbeatInterval": {
"rw": false,
"type": "int",
"desc": "AWS Heartbeat Interval"
},
"TotalPublishedQueueEvents": {
"rw": false,
"type": "long",
"desc": "Total number of Queue events published"
},
"AlertingCallsTotal": {
"rw": false,
"type": "long",
"desc": "Total Alerting calls since start"
},
"MediaStateChangeInterval": {
"rw": false,
"type": "long",
"desc": "Total number of media state changes during last interval"
},
"AgentInterruptsTotal": {
"rw": false,
"type": "long",
"desc": "Total number of Agent Interrupts received by Finesse"
},
"BeginCallsTotal": {
"rw": false,
"type": "long",
"desc": "Total Begin calls since start"
},
"NumOfActiveAgentsLoggedIn": {
"rw": false,
"type": "int",
"desc": "Number of Agents Logged In with XMPP Presence as Available in the current side"
},
"TaskEventsInterval": {
"rw": false,
"type": "long",
"desc": "Total number of Task events during the interval"
},
"ActiveCallsTotal": {
"rw": false,
"type": "long",
"desc": "Total Active calls since start"
},
"AWSHeartbeatRetryNum": {
"rw": false,
"type": "int",
"desc": "AWS Heartbeat Retry Number"
},
"TotalCallsInSystem": {
"rw": false,
"type": "long",
"desc": "Total number of calls in the system"
},
"FailedCallsTotal": {
"rw": false,
"type": "long",
"desc": "Total Failed calls since start"
},
"DroppedCallsInterval": {
"rw": false,
"type": "long",
"desc": "Dropped calls during the interval"
},
"ServerState": {
"rw": false,
"type": "java.lang.String",
"desc": "Server State"
},
"FailedCallsInterval": {
"rw": false,
"type": "long",
"desc": "Failed calls during the interval"
},
"TotalTasksInSystem": {
"rw": false,
"type": "long",
"desc": "Total number of Tasks in the system"
},
"AlertingCallsInterval": {
"rw": false,
"type": "long",
"desc": "Alerting calls during the interval"
},
"ActiveCallsInterval": {
"rw": false,
"type": "long",
"desc": "Active calls during the interval"
},
"FailedInterruptAcceptedIndicationsTotal": {
"rw": false,
"type": "long",
"desc": "Total number of Interrupt Accepted Indications failed at CCE"
},
"BeginCallsInterval": {
"rw": false,
"type": "long",
"desc": "Begin calls during the interval"
},
"DroppedCallsTotal": {
"rw": false,
"type": "long",
"desc": "Total Dropped calls since start"
},
"FailedHeartBeatsCount": {
"rw": false,
"type": "long",
"desc": "Total number of Failed heartbeats"
},
"NumOfAgentsLoggedIn": {
"rw": false,
"type": "int",
"desc": "Number of Agents Logged In"
}
},
"class": "com.cisco.ccbu.finesse.core.AWSStatisticsMBean",
"desc": "AWS Statistics Counter"
}
},
"java.lang": {
"type=Memory": {
"op": {
"gc": {
"args": [],
"ret": "void",
"desc": "gc"
}
},
"attr": {
"ObjectPendingFinalizationCount": {
"rw": false,
"type": "int",
"desc": "ObjectPendingFinalizationCount"
},
"Verbose": {
"rw": true,
"type": "boolean",
"desc": "Verbose"
},
"HeapMemoryUsage": {
"rw": false,
"type": "javax.management.openmbean.CompositeData",
"desc": "HeapMemoryUsage"
},
"NonHeapMemoryUsage": {
"rw": false,
"type": "javax.management.openmbean.CompositeData",
"desc": "NonHeapMemoryUsage"
},
"ObjectName": {
"rw": false,
"type": "javax.management.ObjectName",
"desc": "ObjectName"
}
},
"class": "sun.management.MemoryImpl",
"desc": "Information on the management interface of the MBean"
}
}
},
"timestamp": 1667212345,
"status": 200
}