SystemInfo

The SystemInfo object represents the Finesse system and provides high-level configuration and state information such as the deployment type, the current system state, hostnames of the finesse nodes, and other details.

The SystemInfo object is structured as follows:

Code Snippet

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<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SystemInfo>
  <currentTimestamp></currentTimestamp>
  <deploymentType></deploymentType>
  <lastCTIHeartbeatStatus></lastCTIHeartbeatStatus>
  <lastSuccessCTIHeartbeatTime></lastSuccessCTIHeartbeatTime>
  <ctiVersion></ctiVersion>
  <ctiHeartbeatInterval></ctiHeartbeatInterval>
  <ctiMMode></ctiMMode>
  <ctiTimeInMMode></ctiTimeInMMode>
  <finesseMMode></finesseMMode>
  <finesseTimeInMMode></finesseTimeInMMode>
  <license></license>
  <peripheralId></peripheralId>
   <primaryNode>
     <host></host>
     <httpsPort></httpsPort>
     <xmppPort></xmppPort>
     <xmppSecurePort></xmppSecurePort>
   </primaryNode>
   <secondaryNode>
     <host></host>
     <httpsPort></httpsPort>
     <xmppPort></xmppPort>
     <xmppSecurePort></xmppSecurePort>
   </secondaryNode>
   <status></status>
   <statusReason></statusReason>
   <systemAuthMode></systemAuthMode>
   <timezoneOffset></timezoneOffset>
   <uri></uri>
   <xmppDomain></xmppDomain>
   <xmppPubSubDomain></xmppPubSubDomain>
   <ctiServers>
      <ctiServer>
         <host></host>
         <connectedDuration></connectedDuration>
         <active></active>
      </ctiServer>
      <ctiServer>
         <host></host>
         <connectedDuration></connectedDuration>
         <active></active>
      </ctiServer>
   </ctiServers>
</SystemInfo>