ReasonCodeLookup

Class finesse.restservices.ReasonCodeLookup

Extends finesse.restservices.RestBase Common Parameters

Retrieves the ReasonCode using the reason code value and category provided by the user.

Method

lookupReasonCode(handlers, reasonCodeValue, reasonCodeCategory)

Performs a GET operation against the Cisco Finesse server, for looking up the reason code with its reason code value, and category.

Example

new finesse.restservices.ReasonCodeLookup().lookupReasonCode({
    success: _handleReasonCodeGet,
    error: _handleReasonCodeGetError
}, '32762', 'NOT_READY');
_handleReasonCodeGet(_reasonCode) {
    var id = _reasonCode.id;
    var uri = _reasonCode.uri;
    var label = _reasonCode.label;
    ...
}

Parameters


Name	Type	Description	Required
handlers	Object	An object containing the handlers for the request. For more information on handlers, see Request Handlers.	Yes
reasonCodeValue	String	The lookup code for the reasonCode value.	Yes
reasonCodeCategory	String	The lookup category for the reasonCode. The possible values are NOT_READY and LOGOUT.	Yes