Devices API Errors

Status

Error Type

Description

400

Bad Request

  • The request is malformed or incomplete or the extension provided is invalid.

  • The API is denied as it is applicable only for Cisco Finesse with connected CTI protocol version 24 and above only for Unified CCE deployments.

401

Authorization Failure

Unauthorized (for example, the user is not yet authenticated in the Web Session).

404

Not Found

If the extension has no devices associated or extension is not valid.

500

Internal Server Error

Any runtime exception is caught and responded with this error. For example, when connection is not established with CTI server or any other component.