User.WrapUpMode
Class finesse.restservices.User.WrapUpMode
Represents the possible wrap-up mode types in Unified CCE deployments.
Field Details
|
Name |
Description |
|---|---|
|
NOT_ALLOWED |
The user is not allowed to go to wrap-up when call ends. |
|
OPTIONAL |
The user can choose to go to wrap-up on a call-by-call basis when the call ends. |
|
REQUIRED |
The user must go to wrap-up when call ends. |
|
REQUIRED_WITH_WRAP_UP_DATA |
The user must go to wrap-up when call ends and must enter wrap-up data. |