What's New in Cisco Finesse 12.6(2)

Finesse Desktop APIs

  • Cisco Finesse Release 12.6(2) onward, you can get the list of phone books even when the range is not specified.

  • Get Script Selectors—This API allows you to get all the available script selectors or dialed numbers configured in Unified CCE.

  • Media-Put List—This API allows you to update media objects for multiple nonvoice Media Routing Domains (MRDs) configured in Unified CCE.

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  • The following Media API parameters are added:

    • finesseAssociated

    • channel

    • mediaClass

Serviceability APIs

  • The following SystemInfo API parameters are added:

    • primaryNode-httpsPort

    • primaryNode-xmppPort

    • primaryNode-xmppSecurePort

  • The totalConnectedUsersViaProxy parameter in the ConnectedUsersInfo API Parameters is added.

  • Finesse Performance API—You can get the Finesse and Openfire JMX counters from Finesse using the Performance API.

JavaScript APIs

  • The messageDetails parameter is added to the showMyGadgetNotification method.

  • Notification Popover Service—The NotificationPopoverService publishes notifications on the desktop using the newly created topic finext.notification.popover.

  • MediaDialog—The transferWithWrapUp and closeWithWrapUp methods are added.

  • Script Selectors—Represents the collection of script selectors for a specific MRD type or all the MRD types.