TeamResource API Errors


Status	Error Type	Description
400	Bad Request	The request is malformed or incomplete or the extension that is provided is invalid.
400	Generic Error	An unaccounted error occurred. The root cause could not be determined.
400	Invalid Input	One of the parameters provided as part of the input is invalid or not recognized (for example, the state for a team)
400	Invalid State	The requested state change is not allowed (for example, a team in LOGOUT state requests a state change to LOGOUT or a supervisor tries to change an agent's state to something other than READY or LOGOUT).
400	Parameter Missing	The extension, state, or requestedAction is not provided.
401	Authorization Failure	Unauthorized (for example, the team is not yet authenticated in the Web Session).
401	Invalid Authorization	The authenticated team tried to make a request for another team.
401	Invalid State	Team tried to change to the state that is not supported in the scenario.
404	Not Found	The team that is specified is invalid or does not exist.
404	TeamId Not Found	The team details provided is invalid or is not recognized. No such team exists in CTI.
416	Range Not Satisfiable	The range that is specified is invalid or does not exist. For example, the maximum number of contacts cannot exceed 6000.
500	Internal Server Error	Any run-time exception is caught and responded with this error.
503	Service Unavailable	The dependent service is down (for example, the Cisco Finesse Notification Service or Cisco Finesse Database). Finesse is OUT_OF_SERVICE.