Dialog.Actions
Class finesse.restservices.Dialog.Actions
The list of actions that can be taken on a dialog.
Field Details
|
Name |
Description |
|---|---|
|
ACCEPT |
The user accepts a dialog that is being previewed. |
|
ANSWER |
The user answers a dialog. |
|
BARGE_CALL |
The user barges into a dialog. |
|
CANCEL_SCHEDULED_CALLBACK |
The user cancels a scheduled callback. |
|
CLOSE |
The user closes a dialog. |
|
CONFERENCE |
The user initiates a conference of a dialog. |
|
CONSULT_CALL |
The user initiates a consult call. |
|
DROP |
The user drops from the dialog. |
|
DTMF |
The user sends DTMF digits to a dialog. |
|
HOLD |
The user puts the dialog on hold. |
|
MAKE_CALL |
The user makes a new dialog. |
|
PARTICIPANT_DROP |
The supervisor drops a participant from the dialog. |
|
RECLASSIFY |
The user changes the classification for the dialog. |
|
REJECT |
The user rejects a dialog. |
|
RETRIEVE |
The user retrieves a dialog that is on Hold. |
|
START_RECORDING |
The user initiates a recording on a dialog. |
|
TRANSFER |
The user initiates a transfer of a dialog. |
|
TRANSFER_SST |
The user initiates a single-step transfer of a dialog. |
|
UPDATE_CALL_DATA |
The user updates data on a dialog. |
|
UPDATE_SCHEDULED_CALLBACK |
The user updates the time or number for a scheduled callback. |