MediaDialog.TaskActions

Class finesse.restservices.MediaDialog.TaskActions

Contains the various task actions that can be performed on a non-voice media dialog. This is used for setting task state in finesse.restservices.MediaDialog.setTaskState.

Field Details

Field

Description

ACCEPT

The user accepts an incoming task.

CLOSE

The user ends a task.

PAUSE

The user pauses work on an active task.

RESUME

The user resumes work on a paused task.

START

The user starts work on an accepted task.

TRANSFER

The user transfers an accepted, active, or paused task to another script selector or dialed number (target).

WRAP_UP

The user wraps up work for a task.