MediaDialog.States
Class finesse.restservices.MediaDialog.States
Contains the various states in a non-voice media dialog. This can be used to compare the state of the non-voice media dialog, got from the method finesse.restservices.MediaDialog.getState.
Field Details
|
Field |
Description |
|---|---|
|
ACCEPTED |
The user accepted the offered dialog. |
|
ACTIVE |
The dialog has at least one active participant and the user has started working on the accepted dialog. |
|
CLOSED |
The dialog is ended. |
|
INTERRUPTED |
The dialog is interrupted by a dialog from another MRD. |
|
OFFERED |
The dialog is offered to a user. |
|
PAUSED |
The user has paused an active dialog. |
|
UNKNOWN |
The Cisco Finesse server or PG has recovered a dialog after a failure. It does not have enough information to build a complete set of actions for the task; so it only allows the user to end the task. |
|
WRAPPING_UP |
The user is wrapping up for a dialog. |